Support

Contact

Email [email protected]. Please include your device model, iOS version, app version, and a short description of the issue.

We aim to respond within 2 to 5 working days.

Clarity is free

Clarity has no paid feature tier. On-device generated reflections use Apple Intelligence where supported. There is no Clarity-hosted Cloud Tap AI service.

Optional support

A one-time Support Clarity purchase is available in the iPhone app under Profile, Account. It supports the developer and unlocks nothing. Apple handles the payment. This is not a charitable donation.

Previous subscriptions and purchases

Monthly and annual Clarity Reflect subscriptions have been removed from sale. New subscriptions and renewals are no longer available.

If you previously subscribed to Clarity Reflect, your saved captures and responses remain available. You can manage any remaining subscription in iOS Settings under your Apple Account, or from Profile, Account, Manage previous subscription in Clarity.

Contact support if the change affects something you previously paid for, including if your iPhone cannot use Apple Intelligence. Apple handles App Store refund requests. Previous support purchases can be restored from Profile, Account, Support Clarity.

Privacy or deletion requests

For privacy questions or deletion requests, email support. Do not include sensitive reflection content unless it is necessary for the support request.

Generated reflection

Generated reflection requires iOS 26 or later, an Apple Intelligence-compatible iPhone, Apple Intelligence enabled, the Apple Intelligence model downloaded and a supported language. If unavailable, reflection capture, practice, reading, audio and meditation remain available. You can also use Clarity in ChatGPT, subject to your ChatGPT access and usage limits.

Older Clarity versions may still display Cloud Tap controls. Update to the free on-device version when available. Previously generated responses stay saved in your app.

Texts, teachings, audio, and timer

Clarity includes Buddhist learning material, practice texts, mantra and meditative audio, a meditation timer, calendar observances, and daily wisdom or compassion prompts. If a source link, audio track, or practice item looks wrong, email support with the screen name and a short description.

Health permissions

Apple Health access is optional and can be changed in iOS Settings or the Health app. Clarity cannot read sleep, heart rate, steps, or mindful minutes unless permission has been granted by you. Completed Meditation Zone sessions are written to Apple Health only if you enable that option.

Safety

Clarity is not crisis support. If you may be in immediate danger, contact local emergency services or a trusted person now.